['Privacy Policy\n\nAt Britannia Recovery Services Ltd, protecting your privacy is of utmost importance. This privacy policy explains how our online platform collects, uses, and safeguards your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable laws governing data protection.\n\nInformation We Collect\n\nWhen you use our site and services, we may collect the following types of personal data:\n\n- Contact details such as your name, address, telephone number, and email address.\n- Vehicle information relevant to our services, including make, model, registration, and condition details.\n- Location data necessary for providing roadside assistance and recovery services.\n- Payment and billing information related to the purchases and bookings made through our platform.\n- Communications you send to us, including requests, queries, or feedback.\n\nHow We Use Your Information\n\nYour personal data is processed for the following legitimate purposes:\n\n- To provide and manage vehicle recovery, roadside assistance, and related services.\n- To communicate with you regarding service requests, appointments, or updates.\n- To process payments and handle billing issues.\n- To comply with legal obligations and regulatory requirements.\n- To improve our services and customer experience through analysis and feedback.\n\nLegal Basis for Processing\n\nWe rely on your consent, the necessity to perform services you have requested, compliance with legal obligations, and our legitimate business interests to process your data lawfully.\n\nData Sharing and Disclosure\n\nYour information will be kept confidential and only shared with third parties in the following circumstances:\n\n- With service partners and suppliers who assist in delivering our recovery, repair, and storage services.\n- When required by law enforcement or governmental authorities as mandated by law.\n- In connection with legal claims or protection of our legal rights.\n- In the event of a business transfer such as a merger or acquisition.\n\nData Retention\n\nWe retain your personal data only as long as necessary to fulfill the purposes outlined above, comply with legal requirements, resolve disputes, and enforce our agreements.\n\nYour Rights\n\nUnder applicable data protection laws, including the GDPR, you have the following rights:\n\n- Access your personal information held by us.\n- Request correction of inaccurate or incomplete data.\n- Request deletion of your data when there is no legitimate reason to retain it.\n- Object to or restrict processing of your personal data.\n- Withdraw consent at any time where processing is based on consent.\n- Receive a copy of your personal data in a portable format.\n- Lodge a complaint with a supervisory authority if you believe your rights have been violated.\n\nSecurity\n\nWe implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, alteration, or disclosure.\n\nCookies and Tracking Technologies\n\nOur online platform may use cookies and similar technologies to enhance user experience, analyze site traffic, and provide personalized content. You can control cookie preferences through your browser settings.\n\nThird-Party Links\n\nFor your convenience, our site may contain links to external websites and services. We do not control these third parties and are not responsible for their privacy practices.\n\nChildren’s Privacy\n\nOur services are not directed toward individuals under the age of 18, and we do not knowingly collect personal data from minors.\n\nContact Information\n\nQuestions or concerns about this privacy policy or how we handle your personal data can be addressed by writing to:\n\nBritannia Recovery Services Ltd \n45 Clarence Avenue \nSuite 3B \nManchester, Greater Manchester \nM16 7BP \nUnited Kingdom \n\nWe encourage you to review this privacy policy periodically as we may update it to reflect changes in our practices or legal requirements. Continued use of our online platform constitutes acceptance of any updates.', 0.001258, 'gpt-4.1-mini']